Page setting gone

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  samphototest · Member · Jun 10, 2018 at 6:51 pm

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  Sorry I am a bit new. At the bottom of the Edit Page area there was a set of options which included page size, turn off page title etc.
  That is now gone? Is there a setting I accidentally clicked off some place.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jun 11, 2018 at 10:34 am

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  Hi samphototest,

  No need to apologise :)

  At the bottom of the Edit Page area there was a set of options which included page size, turn off page title etc.

  It would be great if you could make a screenshot of the area you are referring to so I can see exactly where you mean:

  Take a Screenshot

  Please include the whole page and upload the screenshot to your Media Library.

  I’ll take a look.

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  samphototest · Member · Jun 11, 2018 at 11:39 am

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  Hi Gemmacevans

  It is below where SEO pack is located.

  

  I was one with hosting support last night and they believe it is the theme or Elementor causing it.
  I explained I have been using the theme – Shapely – and Elementor for over a month and those options have been there all this time.

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  gemmacevans · Member · Jun 11, 2018 at 2:00 pm

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  Hi samphototest,

  Thanks, scottamillerphotography.com is a WordPress.org site hosted by Bluehost rather than WordPress.com:

  WordPress.com vs. WordPress.org

  We can only help with WordPress.com sites here but support for self hosted site is available on the WordPress.org forums. As your host mentioned, I think this is likely to be related to the Shapely theme or Elementor plugin but your site is not hosted on our servers so I can’t see what is happening on the back end. However, I’ve found these support pages for you:

  • Elementor plugin: https://my.elementor.com/contact/
  • Shapely theme forum: https://wordpress.org/support/theme/shapely

  I recommend posting there for help.

  Best of luck getting this resolved.

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  samphototest · Member · Jun 11, 2018 at 2:19 pm

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  Thanks

  I had actually deactivated all plug ins, and went to a base theme – even did a complete database reset and it didn’t show back up.

  So I am at a loss.

  Thanks for the replies

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  supernovia · Staff · Jun 11, 2018 at 9:35 pm

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  @samphototest your host likely sees this type of issue more often than we do since a very small percentage of our sites have outside plugins.

  So you’ll want to post in the correct forums, over at https://wordpress.org/support (again these forums are for the sites hosted here).

  This specific forum may be most helpful if you’ve confirmed the tools you’re missing are related to Elementor:
  https://wordpress.org/support/plugin/elementor

  Good luck!