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  tdc133333 · Member · Jul 5, 2021 at 10:47 am

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  I need to restore a page back please

  The site I need help with is http://www.ivanmed.com. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

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  csabarakasz · Staff · Jul 5, 2021 at 6:23 pm

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  Hi there,

  Thank you for writing to us.

  I noticed that your site is hosted on a server, provided by 123-Reg Limited and was built with the self-hosted version of WordPress, often called WordPress.org. This forum is maintained and equipped to support WordPress.com sites.

  To clarify, WordPress.com and WordPress.org are two different companies and we cannot access files or data for sites that are hosted elsewhere.

  You can find more information here about the differences: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the self-hosted software, and you can find the support forums at: https://wordpress.org/support/forums/

  I hope that helps!

  I also wanted to mention that you are welcome to migrate your site to our hosting so we can provide more direct support, here’s how: http://www.transferto.wordpress.com/self-hosted-wordpress-org/

  We provide support for all sites we host on WordPress.com (even free sites) and would be happy to assist you with issues like this.