Page won't load in Zuki theme

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  writenote1 · Member · Aug 22, 2015 at 12:29 am

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  Hi,
  I set up a new website yesterday using Zuki theme. All worked well until the end of the day. The page, Books & Writing, will not load. Other pages work fine, but when I go back to Books & Writing, it simply re-loads the previous page.

  Please help.

  The blog I need help with is: (visible only to logged in users)

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  writenote1 · Member · Aug 22, 2015 at 12:47 am

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  I will also add that the featured post is not loading today either. It did yesterday.

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  timethief · Member · Aug 22, 2015 at 2:10 am

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  Have you trieded searching these?

  The detailed theme description page
  https://theme.wordpress.com/themes/zuki/
  and the Support page
  https://theme.wordpress.com/themes/zuki/support/

  Zuki’s own support forum is here https://premium-themes.forums.wordpress.com/forum/zuki

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  timethief · Member · Aug 22, 2015 at 2:12 am

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  EDIT: trieded was mean to be tried

  P.S. This Books & Writing page loads for me http://moniquemulligan.com/books/

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  writenote1 · Member · Aug 22, 2015 at 2:22 am

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  Thanks timethief. However, I’m still trying to load the Books page (from Chrome and Edge – new microsoft browser) and no luck. I’ve cleared the cache twice, even restarted. I’ll check the forums, but when I did last night it didn’t seem to cover my issue. Any help appreciated.

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  timethief · Member · Aug 22, 2015 at 2:26 am

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  Type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Aug 22, 2015 at 2:27 am

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  Please post:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

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  writenote1 · Member · Aug 22, 2015 at 2:29 am

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  Thank you timethief.

  I ended up removing the menu and then adding it again. It seems to have solved the glitch for now.

  I appreciate your time.

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  timethief · Member · Aug 22, 2015 at 2:41 am

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  Well that’s good news. Best wishes with your blog.

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  writenote1 · Member · Aug 22, 2015 at 2:52 am

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  Unfortunately now I can’t load the page properly at all. Works in Edge, not in Chrome or IE (a friend checked on hers).

  This means the page half loads – the featured post/image, which is a key aspect of the theme, is not loading in Chrome or IE and just stays blank. Not really sure what to do now. Cache cleared, cookies enabled.