pages not loading

  • Unknown's avatar
    meonomous · Member ·

    Individual pages from my blog site aren’t opening from my main home page. I click on a link and the background appears but it then just hangs withoutloading anything else. This isn’t just me or my computer or my connection which is hi-speed, others have told me they are having problems loading them too. It seems to work fine when I am logged in but when not logged into my site it hangs, as it does for other people trying to view.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    shubhamgmath · Member ·

    Hi meonomous

    I have visited your site and it was looking fine to me each and every link(Menu items, blog post and category pages) I tried was opening correctly.

    Can you please provide us with the exact URL of the page you are getting an error?

  • Unknown's avatar
    meonomous · Member ·

    I find all blog links work when I’m logged into WordPress, but when I’m not logged in they don’t. Some other people who try to view from outside WordPress have told me they find the same problem, page loading gets as far as loading the background image then hangs loding nothing else. I’ll send two examplesof my blog links to try though they’ve all been reacting the same, and should be attempted from outside WordPress:
    https://meonomous.wordpress.com/2018/04/07/met-a-what-7-april-18/
    https://photomeonomous.wordpress.com/2017/10/12/inventing-fire/

    ps……… I have just noticed an interresting thing, I have been having this problem in Firefox, but have just discovered they open fine in INternet Explorer which I don’t commonly use. But, now I have tried it in IE I’ve found them loading in Firefox too now. I am puzzled as to whether this is a glitch with Firefox perhaps? Or an incompatibility of caching? I am still monitoring it but can’t quite put my finger on this odd discrepancy.

  • Unknown's avatar
    shubhamgmath · Member ·

    Hi meonomous

    Here is the support document that can help you out in browser related issues:
    https://en.support.wordpress.com/browser-issues/

    I am also tagging this post as ‘modlook’ for Staff assistance please wait for some time they will get back to you on this.

    Hope this helps.

  • kokkieh · Staff ·

    Hi there,

    I’m able to replicate the issue on my end, and it appears to be related to the free ads we show to logged out visitors on your site.

    I’ve made an adjustment on our end that seems to have fixed it, but I should warn you that the issue might come back. However, our developers are aware of the issue and working on fixing the cause.

  • kokkieh · Staff ·

    Just an update – this issue has been fixed so you shouldn’t have trouble with this any longer.

  • Unknown's avatar
    anotherviewforyou · Member ·

    Hi, the website is working( I believe) but I cannot edit etc as the pages do not load to me for editing it just stays saying loading. Any help?

    Welcome

    I’m happy that the website loads and everyone can see it but I haven’t been able to put any content on at all as the pages don’t load

  • Unknown's avatar
    anotherviewforyou · Member ·

    Its also goes to an old site I have ‘anotherviewforyou’ as I can’t successfully load the ‘my sites’ page to select liverpooltherapies

  • fstat · Staff ·

    Hi @anotherviewforyou,

    I see that you are already receiving support via email. Please follow up there so we can keep the conversation in one place.

    Thanks!

  • The topic ‘pages not loading’ is closed to new replies.