Pages of wordpress.com site not showing on mobiles

  • Unknown's avatar
    angelasuttonvane · Member ·

    I’d be very grateful for support. I’m using Customizr theme as I understood it was highly mobile compatible and yet only 2 pages from my website show on my android mobile – the two original ones I set up – Home and Contact. I’ve tried clearing caches and browsing histories, I’ve tried repeatedly refreshing the website from my mobile by dragging down, I’ve tried viewing on other browsers and I’ve tried on other people’s phones but nothing. I can’t see any reason on my website why some pages just aren’t showing. Any ideas would be fantastic. p.s. I’m an elementary user! Thank you.

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi! The site is not on our server, and I’m not really familiar with that theme, either. But I’d bet is has a separate mobile menu setting from the desktop menu.

    Can you double check with their support if you cannot find that?

    Going forward, you’ll also want to use the correct forums for self-managed installations, at https://wordpress.org/support/forums/

    Or, you’d be welcome to migrate your site to our services. You can find our pricing here:
    https://wordpress.com/pricing

    Cheers!

  • Unknown's avatar
    angelasuttonvane · Member ·

    Thanks so much for your response – I’m really grateful! ACTUALLY – the answer was right there but overlooked – on the menus set up there is a tick box for mobiles which I selected and now all pages show on mobiles.

  • staff-zinnia · Staff ·

    Thanks for sharing the solution :) Cheers!

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