Paid $10 to add domain and keep asking me for more money

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  wendyama · Member · Feb 19, 2008 at 4:34 pm

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  I entered my domain name in under options/domain and paid $10 through paypal. I then return to add the domain to my blog and it keeps asking me to pay another $10. How do I get it to realize I have already paid.

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  deltafoxtrot · Member · Feb 19, 2008 at 4:57 pm

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  Same here. I thought, I’d wait for the “Calm down, it’s sorted out in 10 minutes” before bothering support.

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  deltafoxtrot · Member · Feb 19, 2008 at 5:21 pm

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  Maybe related: https://en.forums.wordpress.com/topic.php?id=22514&replies=4

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  isadora · Member · Feb 19, 2008 at 6:07 pm

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  These are issues for support and not for this forum. Contact support via this link: http://wordpress.com/contact-support/

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  deltafoxtrot · Member · Feb 19, 2008 at 6:17 pm

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  I did so in the meantime. But it still might be useful to find out if one is not alone.

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  deltafoxtrot · Member · Feb 20, 2008 at 10:23 am

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  Support got back to me (after contacting them) and the problem is resolved for me.

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  raincoaster · Member · Feb 20, 2008 at 10:42 am

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  Don’t pay twice: wait and complain to WordPress Support. When you pay twice, you might pay Paypal charges twice, and who needs that? They’ll never give you a refund. Staff will generally set things right within a day or so.

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  donncha · Staff · Feb 20, 2008 at 10:42 am

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  All sorted for Wendy now.

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  deltafoxtrot · Member · Feb 20, 2008 at 11:05 am

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  @The Automattics: Your customer support really shines!