Paid but not approved
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Hey there. We paid back in May but it says my site is down. could you help me fix this problem?
The blog I need help with is: (visible only to logged in users)
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You may have renewed the domain at Tucows but it appears the mapping to your WordPress.com site has expired.
kctigerbelles.com isn’t working! Oh no!
“Klein Collins Tiger Belles” is not available at the domain kctigerbelles.com right now. The mapping for this domain expired, and it has to be renewed.This thread has been tagged for staff assistance.
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I’m betting @themagicrobot is correct — I don’t see any recent payments on our servers for this site.
Also, it isn’t under your account. Can you log out and log back in as the account owner, then update us here or at https://en.support.wordpress.com/contact/ ?
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