Paid but not confirmation sent

  • Unknown's avatar
    theunravelingseries · Member ·

    Hello,

    I paid $96 for the WordPress plan and did not receive a confirmation email regarding the service I purchased. I continually keep getting redirected to the subscription page. My bank has already been charged.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-imahappyengineer · Staff ·

    Hello there,

    We want to make sure you have access to the WordPress.com plan you purchased, so we sent you an email directly to further assist you.

    Please check and reply to our email, so we can continue from there.

    Let me know if you need further assistance.

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