Paid domain mapping renewal but still shows as expiring
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I own my UK domain name (and have recently paid the renewal with my local registrar).
I have the domain mapped to my wordpress blog and paid the $12 mapping fee renewal via paypal on 4 August
But my dashboard still shows a red warning that the domain mapping is due to expire later this month.
Is there a time delay following payment, or is there something else I need to do join the dots?
It seems the support team are all away this week, so if anyone out there knows, I’d be very gratefulThe blog I need help with is: (visible only to logged in users)
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This is something staff will have to answer for you. I’ll tag this thread for their attention and hopefully they will respond in a few hours.
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There should be no delay – I did a manual renew (I had the auto-renew enabled but disabled it and did it manually then re-enabled the auto-renew) and I received an email in a few minutes and the expire date in the Dashboard changed within a few seconds as I remember.
However as @TSP has noted above your renewal requires the staff to address what ever happened.
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Your domain is good through August 22, 2012. You should still see the red warning, but it should state 2012 at the end.
The reason for “Expiring” is that auto-renew wasn’t enabled, so you could think of it as your domain is in the process of expiring on August 22, 2012, if you do not manually renew.
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