Paid domain not visible in account – cannot manage DNS

  • Unknown's avatar
    danielagarciacandela · Member ·

    I paid for a domain (Aug 28, 2024),
    but it only appears in Purchases and not under Domains.
    I cannot manage DNS or nameservers.

    This seems to be a domain provisioning issue.
    How can I get this domain attached to my account?

    The blog I need help with is: (visible only to logged in users)

  • mauropereiiira · Staff ·

    Hey! 👋

    Thank you for reaching out to us here in the forums!

    Since this involves your account and domain details, I’ve sent you an email directly so we can look into this together in a more private setting.

    Please check your inbox and we’ll get this sorted out for you!

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