Paid for 1 month of pro on April 1. Wanted to switch to free for May. Pro features already yanked
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Why can I not access features that I paid for 1 month of access to on April 1? Why would they be removed before the month has passed and not on May 1?
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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please restore the pro features as soon as possible as I did pay for a month’s access. Thank you.
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Hi there,
I’ve restored the monthly Premium Plan to your site, with the expiration date 1 May.
Our logs show your account cancelled the plan on 8 April. That’s why it was removed from your site.
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