Paid for a website and I want a refund!
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I paid $18 for a domain that would be alexjekowsky.com and it now looks like alexjekowsky.wordpress.com and I DID NOT WANT THAT!
The blog I need help with is: (visible only to logged in users)
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yea I figured it out – still want a refund though… to get a plain black background it costs $30?!
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It can take up to 72 hours for the domain name to propagate throughout the internet after you have taken all the required steps. I’m in Canada and the blog is correctly redirecting to your domain for me. See here to observe the progress https://www.whatsmydns.net/alexjekowsky.com/ and know it’s not uncommon for your own ISP to be last to flush their DNS cache.
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Provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, http://en.support.wordpress.com/domain-mapping/cancel-domain/ and Guided Transfers.
http://en.support.wordpress.com/upgrades/#refunds
Note: It takes from 1 – 2 weeks for the refund to be received. -
Hi there,
I see that Dustin has already taken care of this for you.
Please respond to him with any further questions. I will close this thread.
Thank you!
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