Paid for account but cannot access
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Hello. Recently I subscribed to the premium wordpress access (around 100.00) and I think I entered in my email address wrong. Now i cannot access my account at all. I have an existing account that I had forgot about and the emails are very similar. I need access to the one I paid for though.
The blog I need help with is: (visible only to logged in users)
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Hi @sarae92
I see that you need to access the WordPress.com account that holds the paid hosting subscription. We can help you recover your account if you can provide us with a transaction ID. You can fill out the form where you can add the transaction ID here: https://wordpress.com/wp-login.php?action=recovery
A transaction ID is a unique alphanumeric code generated for your payment. If you purchased an upgrade on the site with a credit card, PayPal, or another method, you can retrieve a transaction ID from your bank or PayPal statements or locate a past WordPress.com receipt sent to your email address: https://wordpress.com/support/billing-history/#find-your-transaction-id-in-wordpress-com
Please do not share the transaction ID here. Let me know if you have other questions.
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