Paid for business but my account is still on free plan

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  wnaftalik · Member · Oct 18, 2025 at 11:53 am

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  Hello
  
  I paid for a business plan but my account is still on free plan.

  Inside “Purchases” I see an invoice for “WordPress.com Business<small>(New Purchase)</small>”
  
  I paid for a full year on Aug 27, 2025.

  Who can help me resolve this?

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Oct 18, 2025 at 12:46 pm

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  Just sit back and wait for a Staff member to sort things out

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  janrickcarl · Member · Oct 18, 2025 at 2:03 pm

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  Hi @wnaftalik

  For your privacy, I have created a new internal ticket for you. I’ll close this thread for now and please feel free to respond and ask questions there.