Paid for domain and cannot locate it

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  notso1nter3sting · Member · Oct 26, 2018 at 4:57 am

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  I just paid over $100 for a domain, musicwithelision.com, and now I can’t find any access to it. I had built a draft website with this domain and now it’s nowhere on my account. I’m very confused and this is super frustrating.

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  ratneshsonar · Member · Oct 26, 2018 at 7:33 am

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  Hi @notso1nter3sting

  I just paid over $100 for a domain, musicwithelision.com, and now I can’t find any access to it.

  You can access all your websites created by you here.

  https://wordpress.com/sites

  Here are some support documents that will help you to get started:

  Get started https://en.support.wordpress.com/start/

  Quick Start https://en.support.wordpress.com/video-quick-start/

  Tutorials https://en.support.wordpress.com/tutorials/

  Video tutorials https://en.support.wordpress.com/video-tutorials/

  I had built a draft website with this domain, and now it’s nowhere on my account

  If you still can’t find access to your website, then I am adding a “modlook” tag to this topic so that one of our staff members can help you.

  Hope this helps.

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  gemmacevans · Member · Oct 26, 2018 at 8:40 am

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  Hi notso1nter3sting,

  musicwithelision.com is owned by musicwithelision. Please log out of notso1nter3sting, then log back in as musicwithelision in order to manage the domain. Once logged into the correct account, your upgrades should be listed on the Manage Purchases page.

  The password can be reset with that username if you no longer remember it.

  Come back to me if you have any trouble.

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  notso1nter3sting · Member · Oct 26, 2018 at 2:13 pm

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  Thanks guys, apparently I somehow created two accounts under the same email. I’ve got it taken care of now.

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  ratneshsonar · Member · Oct 26, 2018 at 2:16 pm

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  We are Glad, we could help you :)