Paid for domain name/mapping upgrade- and got nothing :(

• 

  stoutsoftheworld · Member · Apr 10, 2012 at 9:30 pm

  • Copy link
  • Add topic to favorites

  I started a WordPress blog and paid for the WordPress Upgrade Bundle ($99) and did not receive the package. My site is not being hosted or anything, and when I look it says the domain is still available. It has been more than the 72 hour window and I am disputing the charges.
  What can I do now?

  The blog I need help with is: (visible only to logged in users)

• 

  staff-blorbo · Staff · Apr 10, 2012 at 9:32 pm

  • Copy link

  The domain was just mapped and not registered for some reason.

  Please try adding the domain again via Store -> Domains in your blog’s Dashboard.

• 

  stoutsoftheworld · Member · Apr 10, 2012 at 9:34 pm

  • Copy link

  Thanks. How do I add the domain again via Store?

• 

  stoutsoftheworld · Member · Apr 10, 2012 at 9:45 pm

  • Copy link

  I just tried what you suggested, but I keep hearing “This domain has already been mapped to a WordPress.com blog.”
  Any help is appreciated.

• 

  staff-blorbo · Staff · Apr 10, 2012 at 9:59 pm

  • Copy link

  It hasn’t been cleared out of the system yet. Please give it about an hour, then try again.

• 

  stoutsoftheworld · Member · Apr 10, 2012 at 11:27 pm

  • Copy link

  Hello,
  I have tried it again and still nothing. What should I try next?

• 

  staff-blorbo · Staff · Apr 10, 2012 at 11:55 pm

  • Copy link

  Can you please confirm the domain name you’re trying to add?

• 

  stoutsoftheworld · Member · Apr 11, 2012 at 12:21 am

  • Copy link

  http://www.stoutsoftheworld.com

• 

  staff-blorbo · Staff · Apr 11, 2012 at 6:16 pm

  • Copy link

  Ok, sorry for the trouble!

  We’re looking into this.

• 

  staff-blorbo · Staff · Apr 11, 2012 at 7:31 pm

  • Copy link

  Ok, this should be fixed up now. Please try again.