Paid for domain, no site

  • Unknown's avatar
    joerizoli · Member ·

    I paid for this domain to restart, $102.00. joerizoli.com. nothing there…

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi! I’ve done a little digging for you, and here’s what I’ve found:

    – joerizoli.com expired about two weeks ago. Domain renewals are time sensitive, so we’ll want to work quickly.

    – While joerizoli.wordpress.com is owned by this account, joerizoli.com is owned by a different user. Can you log out, and log in with the email address that gets renewal reminders? If you are having trouble with that, this may help:
    https://wordpress.com/support/account-recovery/#account-recovery-form

    – I noticed that account did pay for a different renewal recently, but not for joerizoli.com. That was allowed to expire. Once you’re logged into the right account, please either pay for the renewal at https://wordpress.com/me/purchases, or get in touch with us right away with what you hope to do so we can sort this out.

    Thanks!

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