Paid for extra year of custom design, need refund, support is closed
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“Support is closed while the company meets up and works together for the next week. We will be back on October 29th.”
I can’t contact support to ask for a refund for, so I am posting this here for “proof” that I am asking for a refund in time. This is what I want to ask support:
Hello,
I was renewing my subscriptions, and I accidentally signed up for an extra year for custom design for http://xevolutionistdotcom.wordpress.com/ (X-Evolutionist.com). I want subscriptions for two of my blogs to automatically renew, but I do not want to pay for the extra year now.
It is my intention to renew these upgrades for another year, to 2012, (with automatic renewal)
I want these two blogs:
http://xevolutionistspace.wordpress.com/
http://xevolutionistdotcom.wordpress.com/to still have:
No Ads
Custom DesignPlus I want this blog:
to still have the domain name:
x-evolutionist.com
(I do not want any extras for my other blogs – they were for practice and testing.)
Also, I have a question, do I have to re-input my domain name servers?
Thank you!
X
The blog I need help with is: (visible only to logged in users)
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I have canceled and renewed the extra year on your Custom Design upgrade as requested.
http://x-evolutionist.com/ still points to your blog, so there should be DNS changes needed.
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I have not received a refund email, or had a credit in my bank account, yet. When will I get the refund?
Thank you!
X
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Depending on your card provider, it can take up to ten days for the credit to appear on your statement. We don’t issue refund receipts.
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