Paid for personal plan still showing to upgrade and still showing wordpress.com in the end

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  dudipriyanka · Member · May 19, 2021 at 7:08 am

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  Kindly check what’s the problem as I have already paid for the personal plan.

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  maksimurasov · Member · May 19, 2021 at 8:59 am

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  Hi @dudipriyanka,

  Plan itself does not change the website address. Only a custom domain does.
  Have you already purchased a custom domain https://wordpress.com/support/domains/#add-a-domain-name ?
  If yes, have you set up your custom domain as Primary as explained here https://wordpress.com/support/domains/#set-a-primary-address?
  Anyway, adding this thread for Staff attention to see where the problem is.

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  fstat · Staff · May 19, 2021 at 9:20 am

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  Hi there,

  I see that you have only registered a domain. To be able to use that domain as your site’s primary address you need to get a plan. Otherwise, the domain will redirect to the free. .wordpress.com address.