Paid for premium but don't have it

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  michaeldean783489872 · Member · May 30, 2015 at 10:34 pm

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  I have paid for premium, but I don’t have premium features and I have a button that says “go premium”.

  What gives? How can I get my account to reflect what I paid for!!

  The blog I need help with is: (visible only to logged in users)

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  afreestyler · Member · May 30, 2015 at 10:53 pm

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  Not sure if this will help.. but you’re url has no ‘wordpress’ in it, so something is working…

  Excerpt from Support Section:
  “What you’ll get with this upgrade
  The included domain credit lets you add a custom domain to your blog (so ‘wordpress.com’ won’t be part of your blog’s address).
  Upload HD videos directly to your blog with VideoPress. No ads, no time limits, no watermarks — just your video.
  Choose custom fonts and colors with Custom Design, or go under the hood with the CSS editor.
  The No Ads upgrade makes sure ads will never show up on your blog.
  Extra 10GB of storage space will give you ample room for images, audio and video”.

  So, I guess it won’t be sort of ‘obvious’ what you can do perhaps…? I know I have custom design (which you also have with Premium) so, to use those features you need to go to ‘customize’ and there you can change the font and colors etc…

  Hope it helps, somewhat…
  Sasha