paid for premium plan but didn’t get it
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I paid for the premium plan for a month and the domain for a year. but when i access my account it says that i didn’t buy any upgrades or domain name
The blog I need help with is: (visible only to logged in users)
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When I check I see you have registered your domain nexgenaisolutions.com through GoDaddy and your site is hosted by Amazon – https://wordpress.com/site-profiler/nexgenaisolutions.com
So it’s normal you don’t see it over here at wordpress.com
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thank you for the reply,
i have some additional questions.
why can’t i use my premium plan?
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If you have paid for a Premium plan for https://nexgenaisolutionscom.wordpress.com/ then you can connect or transfer your Godaddy domain to that site and make your domain the address visitors see.
If you already own a domain name with another provider, you can use that domain with your WordPress.com site. Connecting (also called “mapping”) a domain to WordPress.com is free with any paid WordPress.com plan. Follow the steps in this guide to connect your existing domain name to WordPress.com. About Domain Connection Connecting (or “mapping”) a domain to your WordPress.com site means: -
Hello there, @nexgenaisolutions56!
We’ve reached out to you through email for more information about the Premium plan order and domain registration. Please check your mailbox. Thank you!
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