Paid for Re-Directing and modified DNS's but doesn't work, why?

  • Unknown's avatar
    securline · Member ·

    Dominium doesn’t work, even if the DNS’s were changed as you recommended, and even if I paid for that operation. Why?
    My dominium was changed from securline.wordpress.com in securline-vasto.it, but when I type the new URL it doesn’t work…
    Please be fast with the answer because it’s the second time I write to you the first time wasn’t me but my domain seller…

    The blog I need help with is: (visible only to logged in users)

  • kraftbj · Staff ·

    Hi,

    When you change nameservers, it can take a number of hours for it to update. I am getting different results based on the service I’m checking including http://en.support.wordpress.com/domain-helper/ reporting that the nameservers still show the previous set.

    This could be because the changes haven’t been fully pushed out yet or you may have changed the NS records within the DNS for the domain without actually changing the nameservers directly.

    I’d suggest contacting the support for your domain registrar to confirm that the nameservers have been changed to ns1.wordpress.com, ns2.wordpress.com and ns3.wordpress.com if it has been longer than 12 hours since you’ve made the changes to ensure everything is set correctly.

    Thanks and please let me know if you have any questions or need anything else.

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