Paid for theme

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  byobosslady · Member · Mar 30, 2017 at 9:13 am

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  I already have my own website which has wordpress.org loaded. I have just bought a paid for theme, but for some reason this has been loaded onto a wordpress created site. How do I download the paid for theme onto my laptop so that I can install it onto my own website? Thanks

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Mar 30, 2017 at 9:43 am

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  These are the WordPress.com forums and the brand new WordPress.com site linked to your name is wearing a free theme. What is the address of the site with the paid-for theme? What was the name of the theme and where did you actually purchase the theme from? Themes purchased here at WordPress.com via https://theme.wordpress.com/ can only be used on WordPress.com sites and aren’t designed for self-hosted websites using the WordPress.org software.

  WordPress.com vs. WordPress.org

  If you purchased the theme from somewhere else then you’ll need to contact them for installation instructions for your WordPress.org site.

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  dave2swords · Member · Mar 30, 2017 at 9:58 am

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  Hello
  If you are wanting to try and install a purchased theme from outside WordPress.COM onto a site here at WordPress.COM, that is not possible. If that is the case, i recommend you read the following:
  https://en.support.wordpress.com/themes/adding-new-themes/

  It looks like you are saying the purchased theme was loaded onto your WordPress.ORG (hosted someplace else) site. That is as it should be. Downloading themes purchased to your laptop and uploading them someplace else is beyond the scope of the help available here.

  We cannot be of help for issues with self hosted (WordPress.ORG) questions. You can get the answers you need at
  https://wordpress.org/support/

  best,
  dave

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  dave2swords · Member · Mar 30, 2017 at 10:00 am

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  @themagicrobot – sorry i refreshed got distracted and hit send
  d

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  themagicrobot · Member · Mar 30, 2017 at 10:04 am

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  @dave2swords No worries. But without more details from the OP we’re both guessing.

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  byobosslady · Member · Mar 30, 2017 at 10:16 am

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  Hi, Thanks so much, I’ve solved it. The paid for theme is Gema, and from wordpress.com it cannot be downloaded as a .zip. So I had the payment refunded and then bought it via the Gema creators site. I have now uploaded the .zip to my website. Now need to watch a load of videos so that I can get the most out of it :-)

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  themagicrobot · Member · Mar 30, 2017 at 10:30 am

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  Glad to know it’s sorted. In future you’ll need to contact
  https://wordpress.org/support/
  for your self-hosted site. Best wishes using WordPress.org.