Paid for Upgrade, not showing up on account?

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  journeythroughthemud · Member · Oct 24, 2012 at 8:02 pm

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  I purchased the Pro Bundle, however – my account history isn’t showing that I purchased it. I have the record from paypal showing that it is paid for.
  Blog url: http://journeythroughthemud.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 25, 2012 at 1:29 am

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  Please check these locations:
  > Store > My Upgrades
  > Store > Billing History

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  journeythroughthemud · Member · Oct 25, 2012 at 3:09 am

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  It says that there aren’t any upgrades purchased, and no receipts available under billing history…however, like I mentioned before I have the receipt from paypal that the payment was processed. Is there anyway to actually contact wordpress??

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  raincoaster · Member · Oct 25, 2012 at 3:11 am

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  TT has already flagged this for staff attention, so just hang tight and don’t delete or repurchase anything till you hear from them.

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  staff-blorbo · Staff · Oct 25, 2012 at 8:49 pm

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  I have sent an email to the address on your account.

  Please reply to the email when convenient.