Paid IT Services

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  info97a390c85c8 · Member · Jan 16, 2021 at 6:49 pm

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  I paid $125 through my WordPress dashboard to fix my plug in issues. The payment was taken through Paypal. I have not received anything from customer service. No scheduling for the IT Ticket, no confirmation email, and no notification regarding my paid IT service. Is anyone going to contact me from customer service? I paid for the IT services.

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  staff-ozmodiar · Staff · Jan 17, 2021 at 12:20 am

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  Hi,

  Can you share the URL of your website?

  I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open-source WordPress software from WordPress.org, but hosted elsewhere.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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  info97a390c85c8 · Member · Jan 17, 2021 at 12:46 am

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  https://westleysurplus.com/

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  staff-totoro · Staff · Jan 17, 2021 at 9:23 pm

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  I see you posted the same question here: https://wordpress.com/forums/topic/plug-in-issue-11/

  With this in mind I am closing this post and marking it as a duplicate, but you are welcome to continue to reply in the other thread, thanks!