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Forums / paid memberships pro. Users are logged out when navigating to homepage

paid memberships pro. Users are logged out when navigating to homepage

  • Unknown's avatar
    fisherrtdf · Member · Oct 30, 2024 at 8:48 pm
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    Hi there,

    When using the free paid memberships pro plugin, my users are logged out when they navigate to the homepage. All other pages the user is logged in with no issue. I want to have my users logged in when they access my homepage. As an admin I am logged in on all pages including the homepage, it is only customers/users who are logged out when accessing the homepage. Any help would be appreciated. Thanks

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    carmochloe · Member · Nov 18, 2024 at 7:08 am
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    For issues specific to the Paid Memberships Pro plugin’s behavior, you’ll need to reach out to their support team directly as this appears to be functionality controlled by their plugin. They’ll be best equipped to help troubleshoot why users are being logged out on the homepage while remaining logged in elsewhere.

    You can find their official support channels at:

    https://www.paidmembershipspro.com/support

    While waiting for their response, you may want to temporarily disable the plugin and test if the issue persists, which would help determine if this is specifically related to the plugin’s functionality.

  • The topic ‘paid memberships pro. Users are logged out when navigating to homepage’ is closed to new replies.

Tags

  • account
  • Jetpack
  • login
  • paid memberships pro
  • payment

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 1 year
  • Latest reply from fisherrtdf

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