Paid subscriber but not seeing paid content

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  thecount27 · Member · Sep 30, 2023 at 5:53 pm

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  Hello,

  I was initially a free subscriber for this site, therabidcapitalist.com, and on 9/21, I upgraded to be a paid subscriber. I received a confirmation email and also verified my CC was charged and was actually able to read premium content that I had subscribed for.

  So my subscription was working fine until about 9/27 or 9/28, when I could no longer see posts that required a paid subscription. I have not requested for a refund nor cancelled my subscription. Only action I have done is updated my user and display but both actions were after i ran into access issues.

  @modlook, @staff-totoro

  The blog I need help with is: (visible only to logged in users)

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  thecount27 · Member · Sep 30, 2023 at 5:54 pm

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  @staff-totoro

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  supernovia · Staff · Oct 4, 2023 at 9:52 pm

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  Hi @thecount27, thanks for your patience here. I can see you’re subscribed. We’re investigating the access issue and will update you here. Cheers!

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  supernovia · Staff · Oct 6, 2023 at 3:37 pm

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  @thecount27 – I updated you on the other thread but figured I’d follow up here. You have access again. If you run into any further issues with this, please let us know.