paid subscription late now site won’t load publicly

  • Unknown's avatar
    nanberrett · Member ·

    We were late paying our subscription as one of the admins thought it was spam. Our site was removed from public view. Account has been paid, but site still won’t show up. Any help to resolve this would be great. Thanks :)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    carmochloe · Member ·

    I see a website at this domain rivertonsite.wordpress.com.

    Are you trying to show your website at a custom domain instead? With that understanding, you can mark your custom domain, if any, as the primary address:

    WP
    Domains » Change Your Site’s Primary Address
    in WordPress.com Support
    3 min read
    Your primary site address is the domain that people will see in their browser’s address bar when visiting your site. It is the address you use to promote your website. This guide will show you how to switch your site’s primary address, including how to change it from the .wordpress.com address to your own domain. Requirements To use a domain as your site’s primary address, you will need:
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