Paid theme does not show pre-made pages anymore

  • Unknown's avatar

    Hi,

    I have tried to download the a paid theme from Themeforest (Stratus) a couple of times now in wordpress. The first time everything went well, but one of the pages, home-startup (the one that I intend to use), did not download and wordpress showed me a blank styled page. I decided to delete the theme and the pages and re-download the ZIP file into wordpress. The installation goes well, but now ALL the pre-made pages of the stratus theme are not shown in wordpress (under pages) anymore. I have tried deleting the theme and re-downloading the ZIP file a couple of times now into wordpress but every time it keeps giving me a theme with no theme pages.

    What can I do to get the pages I paid for? I did not change anything to the files i downloaded after purchasing the Stratus theme. But the file does not seem to give me the complete theme anymore in WordPress. Very frustrating…

  • Unknown's avatar

    Our temporary domain is: http://82.196.0.244

    But it’s completely blank still, looking to work within those pre-made pages from the theme

  • Unknown's avatar

    Hi bas688117621,

    82.196.0.244 is a WordPress.org site hosted by Digital Ocean rather than WordPress.com:

    WordPress.com vs. WordPress.org

    We can only help with WordPress.com sites but support for self hosted sites is available on the WordPress.org support forums:

    https://wordpress.org/support/forums/

    You could also try contacting the Stratus theme author through ThemeForest to see if they can give you some advice.

    Best of luck getting this sorted.

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