Paid twice

• 

  ndcbcplano · Member · Dec 16, 2023 at 11:09 pm

  • Copy link
  • Add topic to favorites

  I double paid my renewal service fees.

• 

  helper-heroponriki · Member · Dec 17, 2023 at 3:22 pm

  • Copy link

  @ndcbcplano, I moved your comment to a new thread here: https://wordpress.com/forums/topic/paid-twice-3/?view=all, as it wasn’t related to the initial question.

  I noticed that you unintentionally paid for another year of your Premium plan, extending it for an additional year. I’ve gone ahead and processed a refund for that, but please be aware that it may take 7-10 days for the refund to reflect in your account. Additionally, you should receive a separate email confirming this refund.

  I hope this resolves the issue for you! Feel free to reach out if you have any further questions or if there’s anything else we can assist you with.