paid twice for domain

• 

  susanleefeathers · Member · Dec 22, 2015 at 8:03 pm

  • Copy link
  • Add topic to favorites

  My blog is walkearth.org. I want to change the domain name to susanfeathers.com. In viewing my billing, I realized that I paid twice on January 17 2015 for a year of premium services. Please check and refund me if I overpaid in 2015 or apply toward 2016.

• 

  timethief · Member · Dec 22, 2015 at 8:04 pm

  • Copy link

  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  susanleefeathers · Member · Dec 22, 2015 at 8:07 pm

  • Copy link

  Thank you.

• 

  timethief · Member · Dec 22, 2015 at 8:07 pm

  • Copy link

  You’re welcome.

• 

  supernovia · Staff · Dec 22, 2015 at 10:16 pm

  • Copy link

  Hi @susanleefeathers, actually all I can see for January is a $99 charge followed by a $99 refund.

  If the charge could be on another account, would you fill out this form so we can find it?
  wpchrg.com