Paid twice still no update from free

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  brightstarfund · Member · Jun 20, 2016 at 7:03 pm

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  Hello, I used paypal to pay for the upgrade to premium. It acts like it goes through and says checkout complete, but nothing changes on the site. The money is still in my paypal account. Does wordpress work with paypal checkout?

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  brightstarfund · Member · Jun 20, 2016 at 8:32 pm

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  Still no update. Does anybody read these posts?

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  kokkieh · Staff · Jun 21, 2016 at 2:45 pm

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  Hi there,

  From what I can see your payment went through yesterday, and the Premium Plan was added to your account. You’ll be able to see the plan if you visit the Purchases page:
  https://wordpress.com/purchases/

  And you can manage your domain from My Site ->Domains

  Let me know if you still need help with it.

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  brightstarfund · Member · Jun 21, 2016 at 4:43 pm

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  That’s because i used a credit card. The paypal payment option does not work.

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  kokkieh · Staff · Jun 22, 2016 at 6:31 am

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  Hi there,

  It appears there were some problems with PayPal, but it was fixed yesterday. I apologise for the inconvenience.