Paid upgrade

  • Unknown's avatar

    Hello, i paid for another upgrade for my site but it still shows i am 97% full.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I’d like to clarify how storage space works to help address your issue.

    Renewing your current plan extends your subscription for another year with the same features and storage limit as before. It doesn’t add more storage space to your site. This means that if you were close to or at your storage limit before renewing, you would still be at the same level of usage after the renewal.

    If you need more storage for your site, there are a couple of options available to you. One option is to upgrade to a higher plan, such as the Creator plan, which offers more storage space than your current plan. Another option is to purchase a storage add-on, which allows you to add more storage space to your existing plan.

    You can explore these options and find more information about the storage add-on at https://wordpress.com/add-ons/

    We’re here to help you find the best solution for your site’s needs, so please don’t hesitate to reach out if you have any more questions or need further assistance.

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