Paid website front gone

• 

  dredkuld · Member · Dec 10, 2018 at 11:58 am

  • Copy link
  • Add topic to favorites

  My website is completely gone and I have no access to my WP-admin account. I have WordPress through Dreamhost. I also have conflicting accounts. Google made me a free wordpress account under the same email as the one I am using through DreamHost. It is very annoying and now I lost all my stuff. I had completely reinstall my website and all my plugins at least five times yesterday. can anyone please point me in the right direction?

• 

  stefanclin · Member · Dec 10, 2018 at 12:17 pm

  • Copy link

  Hi there,

  I am bit confused of the issue you are having and not sure this is related to WordPress.com.

  It might be that you have a self hosted WordPress.org installation on your Dreamhost, please read this WordPress.com and WordPress.org support resource for more clarification on that topic.

  If you are looking for WordPress.org support – here is the right path to ask for it or even contact your Dreamhost provider.

  Now, you say that you lost your paid website front. Could you please share with us the website name so we can further help?

  Thanks,
  Stefan

• 

  dredkuld · Member · Dec 10, 2018 at 8:20 pm

  • Copy link

  http://Www.Dredkuld.com

• 

  torres126 · Member · Dec 10, 2018 at 10:22 pm

  • Copy link

  Hi,

  It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider, Dreamhost.

  Hope this gets fixed soon!