Paid WordPress Wedsite has a virus

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  thislifeonadirtroad · Member · May 23, 2019 at 7:50 pm

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  Im an administator for a paid wordpress website. It seems as if the website has been hacked. I cant get into it at all. I need help with what to do.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · May 24, 2019 at 10:26 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  thislifeonadirtroad · Member · May 24, 2019 at 11:41 am

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  Yes.

  http://www.aspenleafvillage.com

  Thank you!!

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  kokkieh · Staff · May 24, 2019 at 11:49 am

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  That site is not hosted with us, so we cannot help with this.

  It doesn’t look like your domain has an IP address at the moment. Please contact your domain provider, Namecheap.com, for help looking into that.