Paiement site WordPress
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Good evening,
I paid in mid-December and was charged the sum of € 300:
What good was it for me today !?
What options do I have that others in my line-up who haven’t paid don’t have !?
What can I create as a site !?
Which plug-in am I entitled to more than the others !?Please explain to me in detail …
In the meantime, please believe, Madam, Sir, in the expression of my consideration.
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Hey there,
Can provide the URL to your site so that the team can investigate further.
I’m not sure which plan you may have purchased but there are normally a great deal of features you get for having an upgraded plan.
Just to name a few, the Premium plan allows you to have:
- The ability to use Google Analytics
- 13 GB of storage space
- Ability to add Custom CSS
- Access to premium themes
- Access to high-quality live chat support with our Happiness Engineers with the annual or two-year plans
- The ability to monetize your site with ads
- The ability to upload audio and video files
I Hope this helps :)
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@eurodiffusion – We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.
If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.
If the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged
If this a transaction that you are familiar with, you can see what features your plan provides by viewing the features list here:
https://wordpress.com/pricing/
Otherwise if you have further questions, you have a paid plan for your WordPress.com site which gives you priority support. You would need to log into the WordPress.com account that owns your plan and you can reach out via email or live chat here:
https://wordpress.com/help/contact
I hope that clarifies things!
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