Parallel website

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  agatawlsv · Member · Oct 3, 2016 at 12:14 am

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  Hi there – we are a not for profit group. We have an old WordPress that was bought by an unknown company. The website is powered by WordPress and contains our (old) content. Can WordPress assist us with removing this website, and/or our content? Thanks, Agata

  The blog I need help with is: (visible only to logged in users)

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  musicdoc1 · Member · Oct 3, 2016 at 7:14 am

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  Hi,

  We have an old WordPress that was bought by an unknown company.

  An old website that once belonged to your not for profit group was sold to an unknown company? Do I understand correctly?

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  agatawlsv · Member · Oct 3, 2016 at 7:14 am

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  Yes.

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  musicdoc1 · Member · Oct 3, 2016 at 7:25 am

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  Thanks. I’ll tag the topic for staff attention. Please wait for staff to respond.

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  agatawlsv · Member · Oct 3, 2016 at 7:55 am

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  That would be great, thanks.

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  kokkieh · Staff · Oct 3, 2016 at 9:13 am

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  Hi there,

  I can’t do anything to help without the URL of the site in question. It’s not possible to sell a site on WordPress.com to someone else, unless you made an arrangement with someone else privately and transferred ownership of the site to them. We don’t sell sites and don’t transfer ownership of any site without the written consent of the current owner.

  What is the URL of the site you are trying to access?

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  agatawlsv · Member · Oct 3, 2016 at 11:23 pm

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  It’s: http://safetyinfamilylaw.com/ From my searching it appears to be owned by TLG Registrar Solutions Limited, but contains the content of WLSA. We no longer have the means to log into that website, and so aren’t sure how we can either close the site, or request our content be removed. Any help would be appreciated.

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  kokkieh · Staff · Oct 4, 2016 at 7:24 am

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  I am not able to help you with that site, as it’s not a WordPress.com site.

  That domain is registered with tldregistrarsolutions.com, and hosted with superhosting.bg

  https://whois.icann.org/en/lookup?name=safetyinfamilylaw.com

  We have control over neither that domain nor the site that appears on it. That site is using the free WordPress software that anyone can download and use at whatever host they choose, and is completely unconnected to WordPress.com.

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  agatawlsv · Member · Oct 4, 2016 at 7:33 am

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  Thanks so much. I didn’t realise there was a difference between WordPress software, and the website, that’s helpful to know. Is the only option for me to write to the domain owner and request they remove the content? Do you have any other suggestions to resolve this? Thanks…

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  kokkieh · Staff · Oct 4, 2016 at 7:39 am

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  It looks like the current owner has privacy enabled on the domain so their contact info does not appear in the Whois data, but contacting them is the only way to get ownership of that domain back, yes. You can try the contact email address showing on that Whois page – those emails are generally forwarded to the domain owner.

  Keep in mind that if you do this it would be a private transaction between you and the current domain owner. The registrar won’t be involved. That means the current owner could ask whatever they wanted for the domain, and you should be very wary of getting scammed in the process.

  It might be simpler to consider moving to a new address instead, like a .org or a .net. That’s the only other option I can suggest.