Parked Domain

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  zerolond0n · Member · Sep 16, 2018 at 7:53 am

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  Hello, we had accidentally refunded our domain which was not our intention and we would very much like it back! How can we do this please?!

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Sep 16, 2018 at 5:55 pm

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  Hi there,

  I have already sent you a payment request for the domain. Please reply back here when you complete the payment so that I can restore your domain.

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  zerolond0n · Member · Sep 17, 2018 at 9:09 am

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  Hello, i have made the payment

  (redacted)

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  staff-zinnia · Staff · Sep 17, 2018 at 2:03 pm

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  Good morning –

  No worries, the domain has been restored and is back working. Please confirm you can also load the domain and see it on your account.

  Remember that these forums are public. Best practice is to avoid posting any sensitive details. The information that is now showing (redacted) is such information as it is unique to only your account.

  Public forums are indexed by search engines which makes that information available to a large amount of people very quickly.

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  zerolond0n · Member · Sep 17, 2018 at 2:33 pm

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  To clarify we would like zerolondon.co.uk
  We bought it and accidentally refunded it. i can now edit it in my account but the URL is zerolondondotcodotuk.wordpress.com
  We have paid for it again but still do not seem to be able to access it. what do we need to do to own zerolondon.co.uk

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  thesacredpath · Member · Sep 18, 2018 at 12:48 am

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  Hi there, the site that the domain was originally mapped to was deleted, which is why things are not working ( zerolondoncouk.wordpress.com ).

  I have move the domain name over to zerolondondotcodotuk.wordpress.com for you.

  Let us know if you have further questions or problems.