parked domain

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  kaylamanginelli · Member · Jun 5, 2019 at 8:14 pm

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  Hello, my domain is parked for my wordpress.org site titled kaylamanginelli.com which i have created using bluehost. I called them regarding this and they told me i need the ep code for my site to restore it. please help!

  The blog I need help with is: (visible only to logged in users)

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  airalis93 · Member · Jun 5, 2019 at 8:20 pm

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  Hello,
  It looks like you need help with a self-hosted version of WordPress available at WordPress.org; here, we only provide support to WordPress.com websites, so your best bet would be to head over the WordPress.org support forums here https://wordpress.org/support/forums/ you will definitely find some lovely folks there who will help you resolve your issue.

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  staff-doublebassd · Staff · Jun 5, 2019 at 8:20 pm

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  Hey there,

  If you’re wanting to use your domain at a different host, you should never cancel it at your current host – once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it. Also, it usually takes a few weeks for your domain registration to clear and become available once you cancel it. There isn’t an exact time, however, so you’ll be checking consistently to see when it becomes available.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site using these instructions:

  https://en.support.wordpress.com/transfer-domain-registration/

  For more information on using the domain elsewhere, please see:

  https://en.support.wordpress.com/domains/move-domain/

  I’ll be happy to restore the domain back to your account, then you can proceed with the proper transfer.

  Let me know if you would like for me to try and regain the domain for you.

  Thanks!