Parked Domain Problem

raphaelrealestate · Member · May 20, 2021 at 4:16 pm
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I purchased a domain, then realized there was a security issue with my account. In attempting to boot the other person from my account, I accidentally canceled the domain purchase. Now it’s parked — I’d still like to have it. What can I do?
helper-heroponriki · Member · May 20, 2021 at 6:16 pm
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Hi there!

Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

Thank you!
raphaelrealestate · Member · May 20, 2021 at 10:38 pm
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The domain is RaphaelRealEstate.com.
staff-blorbo · Staff · May 20, 2021 at 10:45 pm
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It looks like you’ve canceled the domain name, meaning you no longer own it.

Please let us know which of these options works best for you:

Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.

Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.
raphaelrealestate · Member · May 20, 2021 at 11:21 pm
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I’d like to repurchase the domain, please.
raphaelrealestate · Member · May 20, 2021 at 11:23 pm
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And how do I do that?
kokkieh · Staff · May 21, 2021 at 4:33 am
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Hi there,

It looks like the domain was completely removed from our system around the same time you posted your last reply here, so it’s no longer possible for us to restore it.

This means the domain should become available again within the next day or two, at which point you can register it again as a new domain, either here with us or directly at wherever you want to use it.

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