Partial refund method for a year’s plan 2 months after purchase

  • Unknown's avatar
    cactuspunchclub · Member ·

    Hello. We purchased a word press business model for us$330 for the purpose of operating a brand called cactuspunchclub. However, the brand was ruined and we couldn’t use it, so we wanted to get a partial refund on the word press plan. However, I didn’t know what to do, so I pressed the cancel button, and everything, including the site, disappeared. In this case, how can we get a refund even for a partial amount? I have the details of purchasing the plan. Please help me

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Our refund period for yearly WordPress.com plans is 14 days. For domain registrations, the refund period is 96 hours. After the refund period is over, we don’t issue partial refunds.

    I understand you no longer need the website you purchased the Business plan for. Would you be interested in a new site? We can restore the WordPress.com Business plan on a brand-new site for you if you would like to build another website.

    Feel free to let us know how you’d like to proceed.

    Thanks!

  • Unknown's avatar
    cactuspunchclub · Member ·

    If so, could you restore the business plan as much as you already paid for it?

  • Unknown's avatar
    cactuspunchclub · Member ·

    Where can I contact to restore the service?

  • fstat · Staff ·

    Hi there,

    I’ve restored the plan on your site cactuspunchclub8.wordpress.com. Let me know if there’s anything else I can help you with.

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