Partially refund clients, providers having difficulty logging in, unable to export, how to make appt durations change
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Hello,
I need to partially refund clients. Bought a package and they need to be refunded only a part of it.
I have three providers unable to log in due to ‘unknown user’. I have deleted the providers and add them back in, created a password, etc.
I am unable to export any information. The information ends up as a character and a letter in one excel cell.
How can I make appt durations change from 60 minutes to 30 and schedule people on the 1/2 hr? Ex: provider available 8-3:30 schedule one hour from 8:30-9:30.WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
We have no history of sites, purchases, transactions, or billing activity under the account you’re currently logged into.
What is the URL of the site with the problem?
NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/
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Home | Studio B | Durango Fitness, Wellness, and Therapy https://studiob.life/
Dashboard ‹ Studio B — WordPress https://studiob.life/wp-admin/ -
Hi there,
We can’t help directly because we don’t host studiob.life on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.
Instead your host (GoDaddy) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/
The folks in the open-source forums are more familiar with these kinds of issues and are in the best position to help. Thanks!
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