Partner who managed our website passed away suddenly.

  • Unknown's avatar
    johnvcontini · Member ·

    My partner passed away suddenly in November. He managed our website. We have the login information, but now are unable to login. We are wondering if he is getting emails to renew/make a payment. His wife is unable to access his email, so we are unable to resolve the problem. Could you help us?
    Our domain is skypondchesapeakes.com. I was also an administrator on the page, but we never added my contact information to the page.
    I can provide our login information, if needed.
    THanks for any help you can give us.

  • Unknown's avatar
    themagicrobot · Member ·

    You’re posting into the support forum for free sites hosted at WordPress.com. Here there is a process for helping relatives of deceased users. Alas your site isn’t hosted here so all I can advise is to approach the host of that site:

    Domain Name: SKYPONDCHESAPEAKES.COM
    Registrar: NameCheap, Inc.
    Name Server: DNS101.REGISTRAR-SERVERS.COM
    Name Server: DNS102.REGISTRAR-SERVERS.COM

  • Unknown's avatar
    themagicrobot · Member ·

    Hmmm. Perhaps I should have visited the site first before posting. The domain may have expired so perhaps you need to approach Namecheap. I can see a cache of the site at the Wayback Machine:
    https://web.archive.org/web/20180813225801/https://skypondchesapeakes.com/

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