Passeword Reset

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  charlottegaron · Member · Nov 13, 2018 at 1:29 pm

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  Hey ! It has been a long time without going on my webtsite and I don’t remember my password. I tried a couple of time to reset it but each time it tells me ‘Your password reset link appears to be invalid. Please request a new link below.’ How could you help me ??

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  neelgajjar · Member · Nov 13, 2018 at 3:02 pm

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  Hi there,

  If you need to reset a forgotten password, use the lost password form.

  Enter your WordPress.com username or email address into the text box and click Get New Password.

  Hope it helps.

  Thanks

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  gemmacevans · Member · Nov 14, 2018 at 11:41 am

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  Hi charlottegaron,

  If you don’t have any luck with the steps @neelgajjar mentioned, can you send a link to the site you need help with?

  Thanks!

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  charlottegaron · Member · Nov 15, 2018 at 12:14 pm

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  Hey ! Thanks for your replies. Unfortunately, each time that I’ve asked for a new password reset link, it’s invalid and it tells me to ask for a new link…

  The website is http://www.charlottegaron.com

  Thanks for you help !

  Charlotte

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  neelgajjar · Member · Nov 15, 2018 at 3:11 pm

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  Hi there,

  http://charlottegaron.com/ has namersevers

  ns106.ovh.net
  dns106.ovh.net

  You can follow the the steps given below to reset password directly from phpmyadmin
  https://www.wpbeginner.com/beginners-guide/how-to-reset-a-wordpress-password-from-phpmyadmin/

  PLEASE NOTE

  http://charlottegaron.com/ is self-hosted installation of the WordPress.org software rather than a WordPress.com-hosted site
  This support forum is designed to help sites hosted by WordPress.com. For more information, you can check out this link: https://en.support.wordpress.com/com-vs-org.

  If you are in need of support for your self-hosted website you may be able to find an support from the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

  Thanks.

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  supernovia · Staff · Nov 15, 2018 at 6:57 pm

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  The tips here will help too:
  http://codex.wordpress.org/Resetting_Your_Password

  Please take that list of suggestions to your host; they’ll help you sort out which one is best for you. Good luck!