Password

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  aybekizzatov · Member · May 11, 2021 at 2:18 pm

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  Hello,
  I’m having a problem with wordpress app login. I wanted to upload jetpack on my website and it asks to log-in, and then it says incorrect password, I reset the password for few times attempting to log-in and then it says to many logins or attempts, what is going on?

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  helper-heroponriki · Member · May 11, 2021 at 8:13 pm

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  Are you trying to log into your site or are you trying to authorize Jetpack’s connection to complete its set up?

  If you’re trying to connect Jetpack, we require that you connect to a WordPress.com user account to be fully activated. To do so, you will have to create a WordPress.com account here:
  https://wordpress.com/start/jetpack

  Note that WordPress.com accounts are different from the account you use to log into your site. WordPress.com and self-hosted WordPress.org sites are different entities. Visit the following link to learn the differences:
  https://wordpress.com/com-vs-org/

  I also see you started a new thread – I’ve closed that one and will reply to you here:

  Another thing, on app it says , you don’t have a website, although I have one. So disappointed.

  If you log into a WordPress.com account before you have your site connected through Jetpack, you won’t see any sites there. Once you get Jetpack connected, you can see the site there.

  I hope this helps. If you still have trouble, reach out to Jetpack support via https://jetpack.com/contact-support/?rel=support if you have a paid plan, or https://wordpress.org/support/plugin/jetpack/ if you do not.

  Thanks!