Password

  • Unknown's avatar

    Dear WordPress,

    I’m a bit confused. There are 2 ways on logging in, into WordPress.
    One via wordpress.com, but the other one is to change my website via this URL:
    https://lisabom.nl/wp-login.php?redirect_to=https%3A%2F%2Flisabom.nl%2Fwp-admin%2F&reauth=1

    Well, I forgot my password of the second one, en nothing happens if I press: forgot password. So, what to do know?

    My emailadress is: (email visible only to moderators and staff) and my website is: lisabom.nl

    Bye,
    Lisa

    I don’t have a site linked to this WordPress.com account

  • Hi Lisa –

    Thanks for getting in touch. You’ve managed to sign in to your WordPress.com account and write to us here in the forums.

    The other login link you mentioned is how you would access a site that’s being run on a stand alone WordPress installation. Using that version of WordPress is much more hands on, and requires that y’all manage the back end details.

    When running sites on our managed hosting environment at WordPress.com our team of experts take care of those back end details, and that leaves you the freedom needed to work on content for the site. It sounds like this environment might be a better solution for your project and experience level. Our hosting plans are visible on https://wordpress.com/pricing/ and I can answer any questions you have about those, or the logistics involved with moving a site.

    I did find this support page which might be useful in getting your access restored: https://wordpress.org/support/article/resetting-your-password/

    Alternatively, you can try reaching out to your hosting provider. There’s also a volunteer network on https://wordpress.org/support/forums/

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