password change sent to cancelled email… help!

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  smithsonfinefurniture · Member · Aug 14, 2011 at 9:37 pm

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  We cannot access our dashboard due to a password error. When we request a new password, notice is sent to a cancelled email. HELP, how do we get that cancelled email out of the WP system and our new email address listed so we can get notified? We are desperate for help because we have a press opportunity coming up and need to spruce up our blog and website asap. With the WP staff gone on retreat, is there no emergency admin help? Anyone have an idea that could help us in a hurry?

  The blog I need help with is: (visible only to logged in users)

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  airodyssey · Member · Aug 14, 2011 at 9:47 pm

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  @smithsonfinefurniture: When it comes to passwords, volunteers cannot help at all.
  Someone already tagged this thread so that staff takes a look. You can also send them an email to support@wordpress.com

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  smithsonfinefurniture · Member · Aug 14, 2011 at 10:08 pm

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  Thanks for the “password change sent to cancelled email” advice! I’ll contact the WP support admin when they return from retreating.

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  smithsonfinefurniture · Member · Aug 18, 2011 at 10:48 am

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  Finally after three days of panic I have this problem solved. Thank you WordPress!