Password For Protected Page Does Not Work

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  rekka410 · Member · May 5, 2021 at 11:53 am

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  I have read countless posts on this topic, but have found NO fixes.

  The Issue:
  I have a password-protected page that I was able to access by entering the password only one time, but on every consecutive time after that, it simply reloads the same page, asking me to enter the password. My business partner is also unable to access the page at all with the password. There is no problem with the password, it is accurate, so that isn’t the issue.

  Can anyone help me please? I need this function to work for business purposes.
  Thank you!

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  austinsangs · Member · May 5, 2021 at 12:14 pm

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  Hi @rekka410,

  Could you please provide the address to the site in question so that we can best assist you?

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  rekka410 · Member · May 5, 2021 at 12:21 pm

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  Yes: Fire Sanctuary

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  austinsangs · Member · May 5, 2021 at 1:51 pm

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  I’m afraid that your site (http://firesanctuary.com/) is not hosted here with WordPress.com. It is a site using open-source WordPress software (from WordPress.org).

  Reach out for help at the community forums here:
  https://wordpress.org/support/forums/

  To learn about the differences between WordPress.com and WordPress.org, visit:

  WordPress.com vs. WordPress.org

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  rekka410 · Member · May 5, 2021 at 2:16 pm

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  Excellent, thank you. I wasn’t aware there was a difference. I’ll check out those links, thank you for giving me an idea on where to start figuring this out.