Password forgotten

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  dineanddietc271890fc1 · Member · Dec 8, 2021 at 3:13 pm

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  I have forgot the wordpress login password for my website. I have selected the lost password option to change it but it was not working

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  helper-heroponriki · Member · Dec 8, 2021 at 4:05 pm

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  Hi there!

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!

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  dineanddietc271890fc1 · Member · Dec 9, 2021 at 5:47 am

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  My site url is http://www.dineanddiet.com

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  aleone89 · Staff · Dec 9, 2021 at 8:43 am

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  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  For help gaining access, you would need to contact the hosting provider for further assistance.

  I hope this helps.