Password help

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  midknight74012 · Member · Aug 8, 2021 at 8:18 pm

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  I own the domain ordersurvivalgear.com and I have an email associated with it but I can’t remember the password. The hard drive that contained the information has been corrupted and I am unable to recover it. I have tried to use the reset password on the ordersurvivalgear.com/wp-admin but I have not received an email on the gmail account associated with the domain. I’m not sure what I need to do to prove I own the domain but please help me with that.

  Site: ordersurvivalgear.com.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-mckluskey · Staff · Aug 9, 2021 at 12:55 pm

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  Hi there!

  Have you already read this article?
  https://wordpress.org/support/article/resetting-your-password/.

  Try following the steps from there to access your site.

  Here we won’t be able to help, as your site is hosted with NameCheap, not with WordPress.com.

  If you still have doubts, try asking at https://wordpress.org/support/forums/.